I have PMR 81399,442,000 opened for this because I have never seen this behavior before and have been working with Notes and Domino for over 20 years. I have been scouring the internet trying to find others with these same issues.
We have less than 10 Mac users in our company. Recently they were all upgraded to OS X El Capitan 10.11.3 and IBM Notes 9 64-bit. I am not desktop support or the Notes Administrator anymore, but I have lived in both worlds many moons ago and this issue has fallen into my lap because there has been much finger pointing at database design.
The databases that are having the issues were created over 14 years ago and run rock steady on Windows and Notes. These database are simple form and view databases. Yes their might be an XPage or ten in the database, but they are not being utilized yet.
What is the behavior? Well you click on a database link or choose File – Open -IBM Notes Application (so far we are seeing this on 3 different databases and perhaps even mail) and it may or may not open to display content to the user. Why would I phrase it like that? A database either opens or it doesn’t, right? If you do a File – Open -IBM Notes Application and nothing happens the database is not open, right? That is what I thought too, until I took a look at the administrator console server status for the user experiencing the issue with database not opening and noticed that the database was showing as open for that user. Then I noticed I could do file application properties on the client and bring back information for the database even though you do not see the database as open?!? Help About this Application same thing.
Closing all tabs and then closing Notes will sometimes allow the database to open correctly the next time. (Most my users have the Notes Preference set for tabs to reopen when Notes starts. I think that is horrible idea, but I have been told people are different from me so…) Sometimes to get the database to display content you have to start opening other database (that are not having the trouble) first. It is not a open delay. These databases open fairly quickly. I have been working for some time to audit all the views selection formulas and column formulas to speed up things.
Sending a view link to the user in an email and having them click on that seems to open the view consistently. I should note that changing the default database view might work for a minute but then the problem returns.
Running in basic mode allows for database open correctly ever time. (it seems) Which from my understanding means that java is not being used.
Moving desktop8.ndk to the trash when things get good and borked also will allow for database open for a little while, sometimes. Clearing out expediter is iffy too.
Did I mention Mac client responsiveness is slow? Oh and sometimes mail goes to “not responding” then if the user closes the mail tab they cannot get mail to open again until they close Notes and reopen? I really wonder if this is the same behavior presenting on the mail database but have not been informed WHEN it was happening only AFTER.
Why am I posting this rant? Hopefully someone will see it and post a solution to the comments before IBM gets back to me on the PMR. This is a frustrating very inconsistent issue that is taking up way too much development time.
***IBM just released 9.0.1 FP3 for 64 bit version of Notes and that seems to have resolved this issue.***